Last updated: March 19, 2026
This page explains how users of the AgriTok app by Muhu Holdings Ltd can request deletion of their account and associated personal data.
How to request deletion
You can request deletion of your AgriTok account in either of the following ways:
Option 1: In the app
- Open the AgriTok app.
- Go to Settings.
- Select Delete Account.
- Follow the steps shown on screen to confirm your request.
Option 2: By email
If you cannot access the app, send an email to support@agritok.app with the subject line: Account Deletion Request
Please include the following so we can identify your account:
- Your full name
- The phone number linked to your account, or your registered email address
- Any other details that may help us locate your account
What data will be deleted
Once your request is verified and processed, we will delete or anonymize personal data associated with your account, as applicable, including:
- Your profile information
- Your account details and login-related information
- Your posts, comments, and uploaded content
- Your activity history within the app
- Other personal data linked to your account that is no longer required for legal, security, or operational purposes
What data may be retained
Some limited information may be retained where necessary for:
- Compliance with applicable law
- Fraud prevention
- Security and abuse detection
- Internal recordkeeping
- Resolving disputes
- Enforcing our terms and protecting the platform
Retention period
We store personal data until it is no longer necessary to provide our services or until your account is deleted, whichever comes first. In some cases, certain limited records may be retained for a reasonable period after deletion where required for legal, security, or operational reasons. AgriTok’s Privacy Policy states retention is determined case by case based on the nature of the data, why it was collected, and relevant legal or operational needs.
Processing timeline
We aim to review and process verified account deletion requests within 30 days of receiving a complete request. More time may be needed in complex cases or where retention is required by law.
Important note
Deleting your account is permanent. Once completed, your account may not be recoverable.
Contact
If you need help with account deletion or have questions about your data, contact us at:
AgriTok by Muhu Holdings Ltd
Email: support@agritok.app
Website: https://agritok.app/
Phone: +256393255095